Deposit Address

Ensure the deposit address you used is that of MEX Digital, you can search the deposit address for each coin by going to the coin wallet address under "Deposit" on the FUNDS tab in your profile, or alternatively contact support to confirm whether the address belongs to MEX Digital.

NOTE: We will not be able to help retrieve your deposit funds if your recipient address does not belong to MEX Digital. You will need to contact the sender platform for further assistance.

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