Account functions

How do I update the Mobile App?

Android - Through the Google Play Store
There are 3 different methods to update the app through the Google Play Store:

To automatically update all apps when updates are released:
1.    Open the Google Play Store app.
2.    Tap the menu button and then Settings.
3.    Tap Auto-update apps.
4.    Select an option: Over any network to update apps using either Wi-Fi or mobile data or Over Wi-Fi only to update apps only when connected to Wi-Fi.
Note: If an account on your device has a sign-in error, apps may not update automatically.

To set up updates for individual apps:
1.    Open the Google Play Store app.
2.    Tap the menu button and then My apps & games.
3.    Select the app you want to update.
4.    Tap More.
5.    Tap Enable auto update.

The app will update automatically when updates are available. To turn off automatic updates, uncheck the box.


To update apps individually or in bulk using the Google Play Store app:
1.    Open the Google Play Store app.
2.    Tap the menu button and then My apps & games.
3.    Apps with an update available are labelled "Update." You can also search for a specific app. 
4.    Tap Update.

IOS - Through the App Store
Additionally, there are 2 different methods to update the app available through the App Store depending on what device your using:

How to manually update apps on your iPhone, iPad or iPod touch
1.    Open the App Store, then tap Today at the bottom of the screen.
2.    Tap your profile icon at the top of the screen.
3.    Scroll down to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.
How to manually update apps on your Mac
1.    Open the App Store.
2.    In the sidebar, click Updates.
3.    Click Update next to an app to update only that app, or click Update All.

If you didn’t get the app from the App Store on your Mac, contact the app developer to get help with updates.

It is important to note that some apps require new permissions when they are updated. You may see a notification asking if you accept the new permissions and in some cases, you may need to restart your device to update an app.
 

Was this article helpful?

This site uses cookies to provide you with a great user experience. By using MEX Digital, you accept our Cookie Policy.