How to close my MEX Digital account?
If you wish to close your account, please submit a request via the form on our ‘Contact Us’ page. One of our customer representatives will be in contact to assist you.
Please do detail any issues that may have influenced your decision to close your account or suggestions for improvement - we take feedback seriously and would like to continuously improve our service.
Deceased Account Holder
In the event of an account member's death, MEX Digital will be able to facilitate transfer of assets in the easiest manner possible. Submit a request via Contact Us page to notify us on the situation and a member of our team will work with you throughout the process.
How to reach out
1. On the MEX Digital website, go to our Support page & click Contact Us to submit a request
2. Fill in your name, email & contact number