Registration Complete but I cannot trade?

Once you have created an account, you will be able to login and access the MEX Digital platform but you will not be able to deposit, trade or withdraw immediately. This means that you will need to complete our KYC process first. To become a verified client that can trade on MEX Digital, please ensure you submit appropriate verification (KYC) documentation: 1. For Crypto-to-Crypto trading ONLY, please have your ID document ready for verification / KYC purposes - click here to login to the platf... Read more

What is Identity Verification / KYC?

KYC is a verification process run by our compliance/legal team and stands for "Know Your Client". Since MEX Digital is a regulated entity, you are required to complete our compliance check in order to use our platform to trade. The Account Verification process is extremely simple at MEX Digital: 1. Simply create your account by submitting your email and setting a password, click HERE to create an account on our platform. 2. Once you have created your account and have logged in,... Read more

How long does verification / KYC take?

MEX Digital uses Know Your Customer (KYC) technology that runs identity verification checks in real-time. Once you submit your documents, we will inform you of the outcome within 30 minutes. You will be able to track the status of your verification on the main page and you will be informed via email once the process has been finalized and you can trade. Read more

Unsupported Countries

MEX Digital does not offer our services to nationals of the USA, UAE, and OFAC Sanctioned countries. MEX Digital does not offer our leveraged products to clients residing in the UK and Australia. MEX Digital does not offer our services to applicants residing in the USA, Japan, Hong Kong, and OFAC Sanctioned countries. However, if residence country of applicant differs, they can proceed with KYC using an identity document from that country given they satisfy the above conditions.   Read more

Fiat Supported

We currently support United States Dollar (USD).    Stay tuned to our Announcements page for more updates on fiat that will be supported in the future. Read more
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