How to withdraw FIAT to a bank account?

The withdrawal process is as follows: 1. Login to your account 2. Select the "Withdraw funds" tab  3. Select the Fiat currency you want to withdraw  4. Under action, click 'withdraw' 5. Enter the withdrawal amount and submit Request will be processed to your nominated bank account details saved in Bank Info. Please refer to Trading Information page in our website to know more on fees schedule. Read more

How do I Withdraw Crypto?

Crypto withdrawals will be processed instantaneously & will be visible on the blockchain. However, the time frame for processing withdrawals can also depend on the number of network confirmations required on the receiving service’s end. There is no way to cancel or reverse these transactions. Ensure you have triple checked the address, asset and currency you are withdrawing The withdrawal process is as follows: 1.    Login to your account 2.    S... Read more

My Withdrawal is Missing?

A Transaction ID (TXID) will be generated within 30 to 60 minutes, you can copy & paste the TXID into a blockchain explorer to personally inspect the blockchain ledger and transaction status: 1.    If the transaction has not yet been confirmed in blockchain ledger, wait for it to do so 2.    If the transaction status reads 'confirmed' or 'success' in blockchain ledger, then MEX Digital has successfully transferred the coins and we are no long... Read more

Why has my FIAT withdrawal not arrived?

If your Withdrawal transaction from MEX Digital did not arrive within the expected time frame, please consider below steps: Check the withdrawal status. Check that all of your banking information on your MEX Digital account is correct. Check if there are any banking holidays. If the above steps don’t help, please contact Support via the Contact Us form.  Please keep in mind that it may take up to 24 hours for a withdrawal to be reviewed and p... Read more

Will my bank charge me to receive the funds from MEX Digital?

It is possible your bank might charge extra fees for inbound transfers.  Please contact your bank to confirm. Read more
This site uses cookies to provide you with a great user experience. By using MEX Digital, you accept our Cookie Policy.